Customised Support Plans:

Does your business need ongoing support? Do you require guaranteed response times and/or remote support? Do you want the peace of mind that your IT systems are constantly being monitored? KYMD IT support plans are customised to suite your business needs and budget.

All IT support Plans include the benefits of:
- Guaranteed response times
- Remote Support
- Free 7 day phone and email support
- Regular Onsite Maintenance schedule
- Safety net support time
- Discounted Business Rate (for additional support)

Prepaid Maintenance:

Does your business require all the benefits of one of KYMD’s IT support Plans but you don’t want to pay by the month? Or do your business’s requirements fluctuate month by month making it difficult to have a set amount of support per month?

KYMD also offers pre-paid maintenance where a set number of hours of support can be purchased in advance, this type of support also gives you all of the benefits of a support plan* including the discounted business rate and is ideal for situations where the level of support required fluctuates from month by month.

* Except for safety net time allocation