Computer Maintenance and Repairs
We have over 7 years experience in computer maintenance and repairs and can usually fix any problem quickly and efficiently, we have an extensive knowledge and service Windows 95, 98, ME, 2000, XP and Vista platforms and are Microsoft Certified so you know your pc is in safe hands.

 

Server Setup and Support

We provide Windows 2000, 2003, 2000/2003 SBS Server Setup and Support. With over 5 years experience setting up and maintaining client/server architecture and microsoft active directory, we can make sure your business network is setup correctly and maintained efficiently.

 

New PC's / Laptops / Parts / Peripherals

KYMD can source new PC's, Laptops and all computer hardware quickly and at a competitive price. We also offer great support on all PC's, Laptops and parts we supply, so if you need a whole new system or even just a an upgrade give us a call or fill out our online enquiry form for an obligation free quote.

 

Network Setup and Support (Home and Small Business)

We setup and support both home and small business networks in both wired and wireless environments, whether your business is a medium sized client/server network (with multiple servers and clients) or you have a simple, small home network (for sharing internet connections, etc), we can not only setup your network to your requirements but also provide ongoing support.

 

Broadband Setup and Support

Have you recently signed up to broadband but cant or don't want the hassle of trying to setup the hardware yourself? or do you have broadband problems but cant get the appropriate support from Telstra? If so then we can help you. We can setup your telstra BigPond (or other) broadband for you as well as provide onsite support if you are having issues with your current broadband.

 

Email Setup and Support (including POP and Microsoft Exchange )

We setup and support both POP and Microsoft Exchange Email as well as help with everyday email issues such as spam, outlook synchronizing, calendar organizing, etc and provide solutions to these as well as many other email issues.

 

Backup Solutions

We provide backup solutions for both the home user and small business specifically designed for the individuals needs. Don't leave it until its to late - Give us a call to discuss you or your businesses backup requirements today.

 

Network / PC Security Solutions (including Virus & Spyware Removal)

We can setup and support all your network, PC security needs whether it be through the use of firewall's, managed virus protection, etc. We can provide a security solution to suit your needs and make sure you or your business is protected from the many threats and risks involved with being online.

 

7 Day Onsite Service

Unlike most IT companies we provide 7 day onsite service, so you can get your problems fixed quickly and easily without have multiple days of down time. See our contact information for both our normal and after hours contact numbers.

 

IT Support Plans

Do you need ongoing support?

If so then one of our customized support plans may be what you or your business needs. Our plans are customized to suit your business needs including guaranteed response times, remote support, free 7 day phone support and regular maintenance times depending on what level of support you require. Contact Us for more information on our IT support plans.

Onsite Service Rates
Home User Rate = 66.00 P/H + Travel
Business Rate* = 88.00 P/H + Travel
Travel:  
Travel time is charged at normal hourly rate for work carried out outside the Burnie area, e.g. Wynyard = $33.00 travel, Devonport = $66.00 travel.

Note: Onsite service charged at 30min intervals & 30min minimum charge for all onsite maintenance .

*Normal Business Rate: Ad-Hoc maintenance charged at $110.00 P/H (inc GST).
**All Maintenaance Contract and Prepaid Maintenance, etc charged at the discounted business rate of $88.00 P/H.

 

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