Services: Home User

KYMD provides all of the following services to the home user and we are available for onsite support 7 days a week. If you have a problem and it is not mentioned here please don't hesitate to contact us so we can discuss your needs.


Computer Maintenance and Repairs (including Onsite)
KYMD has over 8 years experience in computer maintenance and repairs and can usually fix any problem quickly and efficiently. We also have an extensive knowledge and service Windows 9x, 2000, XP and Vista platforms and are Microsoft Certified so you know your pc is in safe hands.

New PC's / Laptops / Parts / Peripherals
KYMD can source new PC's, Laptops and all computer hardware quickly and at a competitive price. We also offer great support on all PC's, Laptops and parts we supply, so if you need a whole new system or even just a an upgrade , check out our product pages, give us a call or fill out our online enquiry form for an obligation free quote.

Home Network Setup and Support (LAN and Wireless)
KYMD can setup and support your home network in both wired and wireless environments, Whether you simply want to share a printer or network your whole house including your PC’s, laptops, internet connection and gaming console KYMD can not only setup your network to your requirements but also provide ongoing support.

Broadband Setup and Support
Have you recently signed up to broadband but can’t or don't want the hassle of trying to setup and configure the hardware yourself? Or do you have broadband problems but cant get the appropriate support from Telstra or other ISP? If so then KYMD can help you. We can setup your BigPond (or other) broadband for you as well as provide onsite support if you are having issues with your current broadband connection.

Email Setup and Support
KYMD can setup your Email (in a number of poplar email programs) as well as help with everyday email issues such as spam, outlook synchronizing, calendar organizing, etc and provide solutions to these as well as many other email issues you might have.

Home Backup Solutions
KYMD can provide cost effective backup solutions for the home user, all of which can be specifically designed to meet the individual’s needs. Don't leave it until it’s too late – Let us provide you with a backup solution for all your documents, music and photos.

Virus Removal and General PC cleanup
KYMD can clean your system of all viruses, spyware and malware. We can usually do this with a 24 hour turn around with prices starting from $100.00. A general PC cleanup includes: Removal of all viruses, spyware and malware, installation of all microsoft updates, installation of all other software and driver updates, hardware testing, file system repair and cleanup

Internet Security Solutions
We also provide internet security solutions as an official distributor of panda security software, whether it is through the use of firewalls, managed virus protection, etc. KYMD can provide a security solution to suit your needs and make sure you are protected from the many threats and risks involved with being online. For more information check out the Security solutions section under the products pane or contact us.



Service Rates
Home User Onsite Service Rates:


Normal = $80.00 Per Hour + Travel

Weekend = $140.00 Per Hour + Travel

Note: all prices are inclusive of GST

Note: Travel time is charged at normal hourly rate for work carried out outside the Burnie area, e.g. Wynyard = $33.00 travel, Devonport = $66.00 travel.

Note: Onsite service charged at 30min intervals & 30min minimum charge for all onsite maintenance.

PC CLean - From $100